Last updated on 01/11/2024
This document (together with our Terms & Conditions and any other documents referred to in it) outlines the policy regarding the collection, use, storage and disclosure of personal data Linguamedia Ltd. (also referred to as ”we”, “our”, “us”) collects or receives from the users of www.linguamedia.co.uk and any of our affiliated websites (each “Website”, together the “Websites”).
We process personal information to enable us to produce and distribute printed and digital content, promote our services, maintain our accounts and records, support and manage our resources.
We are committed to protecting and respecting your privacy. Please read the following carefully to understand our rules and practices regarding your personal data and how it is processed. By using the Website, you consent to the collection, storage, and use of information in accordance with this policy.
When do we collect information about you?
We may collect data when you:
- register to use our Websites;
- subscribe to a service provided by us;
- purchase publications or services through our Websites or our distribution partners;
- post material on or to our Website;
- request further services;
- enter a competition or promotion sponsored by us;
- report a problem with our Website;
- complet an optional survey.
What kind of information do we collect from you?
We process information relating to the above activities. This may include:
- Personal details (e.g., name, address, email, phone number, and sensitive classes of information, such as health details for event accommodations);
- Family details (e.g., for child-focused services);
- Education and employment details;
- Financial details (e.g., for purchases or payments);
- Text of articles and information relevant to the publication.
We process personal information about:
- our customers and clients;
- suppliers and service providers;
- complainants, enquirers;
- subjects of publication.
Disclosure
We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary, we are required to comply with all aspects of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Where necessary or required we share information with:
- family, associates and representatives of the person whose personal data we are processing;
- healthcare, social and welfare organisations;
- educators and examining bodies;
- suppliers and service providers;
- financial organisations;
- business associates;
- other companies in the same group.
We use information held about you in the following ways:
- to improve your user experience by ensuring that content from our Website is presented in the most effective manner for your technical setup;
- to provide you with information, products or services that you request from us or which we feel may interest you (where you have agreed to be contacted for such purposes);
- to carry out our obligations arising from any contracts entered into between you and us;
- to allow you to participate in interactive features of our service;
- to inform you about changes to our services;
- to comply with any of our legal and regulatory obligations.
Marketing communications
Newsletters from Linguamedia.co.uk are optional. You will not receive marketing communications from us unless you have explicitly agreed to receive them. Our newsletters contain simple instructions for unsubscribing at any time. However, we may contact you with essential information about your registration, purchases, or postings.
Photograph disclaimer
By purchasing tickets to our public events, you acknowledge that photography and/or videography may take place during the event. These images and videos may be used for promotional purposes on our website, social media platforms, or other marketing materials.
Your rights
You have the right to:
- request a copy of the information we hold about you;
- ask us to correct inaccuracies in your personal information;
- request the erasure of your data (“right to be forgotten”);
- restrict processing of your data;
- object to the processing of your data;
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Examples include:
- Financial records: 6 years (per UK tax regulations);
- Exam-related data: Up to 3 years post-examination;
Security
The data we collect from you may be transferred to, and stored at, a destination outside the UK or European Economic Area (EEA). By submitting your personal data, you consent to its transfer, storing, or processing. We will take reasonable steps to ensure your data is handled securely and in compliance with applicable laws.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Cookies
Our Websites use cookies to enhance user experience. By continuing to use our Websites, you consent to the use of cookies. You can manage cookies through your browser settings or by using our cookie management tool.
Changes to our privacy policy
We reserve the right to update or change our Privacy Policy at any time and you should check this page regularly. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Links to third-party websites
This Policy covers the practices of data collection only on our Websites. Any websites, including but not limited to our partner networks, advertisers and affiliates, accessed through the links present within the content are bound by their respective policies and we do not accept any responsibility or liability for these policies. You are strongly encouraged to read them prior to using those websites and/or submitting any personal data to them.
Contact us
